It happens at every airport: the hall is crowded, the board is behind a pillar, the phone has no signal yet. The house plans for it, so that the worst case is a two-minute walk.
The evening before, you have his name, his photograph and the car's number. Save his number; the house's is +91 81202 86868.
When the flight shows landed, he writes with a photograph of exactly where he stands. Open it before you leave customs.
Stay where you are, inside the hall, and write to him or to the house. He comes to you — you do not go looking for him outside.
Terminal 2 has the airport's own Wi-Fi in arrivals. Failing that, stay put and ask any airport staff member to help you reach the house's number; your sarathi is already watching for you.
Hand a bag to nobody who is not the man in the photograph, holding the name you chose. Someone who says he is "from your company" or "sent by your hotel" is not your sarathi. The house never sends anyone you were not told about.
He should not be — he is inside before the aircraft reaches the gate. If he is, the house tells you why before you have to ask, and the fare goes back to you: a fifth of it beyond ten minutes, half beyond forty-five, up to ₹2,500, on the terms set out in the terms.
Reserve to be met by nameHis name and photograph reach you the evening before.