Mumbai Airport · T1 and T2

Mumbai Airport, met at the gate.

Flying in to Chhatrapati Shivaji Maharaj International is the moment a journey is most likely to go wrong — a late flight, a crowded kerb, a driver who has given up. The house does it differently. Your flight is watched from take-off. Your sarathi is inside arrivals with a board in your name. The cabin is cooled before you reach it, and the fare was written down before you left home.

I

Your flight, watched

Tell us the flight number. We follow it from departure; a delay re-times the car at no charge. Forty-five minutes of waiting after a domestic landing and sixty after an international one are complimentary — the meter never runs at an airport.

II

Inside arrivals, by name

Terminal 2 international: your sarathi stands at the meeting point past customs with a board in your name. Terminal 1 and T2 domestic: at the arrivals gate of your belt. He sends his photo and the car’s number before you land, so you know who you are looking for.

III

One written figure

The airport is a fixed fare from the published rate card — to South Mumbai, Bandra, Juhu, BKC, Powai, Navi Mumbai or Thane — settled before you travel, and it does not move. Tolls, parking at the terminal and GST are already inside it.

Inside every written figure: the car, your sarathi, fuel, every toll, parking at both ends and GST. Nothing is added on the day, and no meter runs.

Going to the airport

A departure is the same care in reverse: the car at your door ten minutes before the hour, luggage handled, the terminal and gate confirmed on the way, and a drop at the departures kerb nearest your airline. If a road closes or the city floods, your sarathi knows the second road before you ask.

Where the airport car goes

Colaba, Nariman Point and Marine Drive · Worli and Lower Parel · Bandra, Khar and Juhu · BKC · Andheri and Powai · Navi Mumbai and Thane — and, from the terminal, straight on to Pune, Lonavala or Alibaug without changing cars.

Reserve an airport carTell us the flight. A person replies in writing with the car and the fare.

Questions guests ask

Where will my sarathi meet me at Mumbai Airport?
At Terminal 2 international arrivals he waits at the meeting point after customs, with a board in your name. At domestic arrivals (T1, or T2 domestic) he waits at the exit of your terminal. His photo and the car number reach you on WhatsApp before you land.
What if my flight is late?
Nothing. We track the flight and the car is re-timed to the new landing. Forty-five minutes after a domestic landing and sixty after an international one are complimentary; beyond that the published waiting rate applies and your sarathi tells you before it starts.
Is airport parking included in the fare?
Yes. Terminal parking, tolls on the way and GST are inside the written figure. You pay nothing at the kerb.
Can the airport car take me straight to Pune or Lonavala?
Yes. An airport pickup becomes an outstation journey with one written figure — no second car, no waiting at a stand.
How early should I book?
A car reserved with more than twelve hours’ notice carries no same-day rate. The house confirms between 7 AM and 11 PM, and a car booked for the night is always honoured.

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