The arrival

Met inside, by name.

The first face after a long flight should not be a stranger offering a taxi. It should be someone you were told about the evening before, holding your name, in the place his photograph showed you.

I

His name, the evening before

The name and photograph of your sarathi, and the number of the car, reach you in writing the evening before. You know who to look for before you board.

II

The board, as you wish

Your name, a company's, only initials, or a word you choose — the board says what you allow and nothing more. Write it on the reservation.

III

A photograph of where he stands

When the flight shows landed, your sarathi writes to you with a photograph of exactly where he is standing, so you walk to him rather than look for him.

IV

Inside the terminal, if you wish

For a parent, a first flight or anyone who would rather not face the queues alone, the house arranges the airport's own meet-and-assist: someone permitted to work inside, who waits at the aircraft door and walks with them to your sarathi.

From the hall to the car

Your sarathi takes the trolley, walks at your pace and keeps a hand free for the door. The car is cooled before you reach it, with water in the door and a charger in reach. If the walk to the car park is long, he says so before you set off.

Only your sarathi

Nobody else in the hall is from the house, whatever they say. Your sarathi is the man in the photograph, holding the name you chose; anyone else can be politely ignored. If you are unsure, write to the house before you hand over a single bag — see if you cannot find your sarathi.

Inside every written figure: the car, your sarathi, fuel, every toll, parking at both ends and GST. Nothing is added on the day, and no meter runs.

Reserve to be met by nameWrite the name for the board as you would like to be received.

Questions guests ask

Does Unlyra offer meet and greet at Mumbai airport?
Yes, on every arrival. Your sarathi waits inside arrivals with a board in your name and writes to you with a photograph of where he stands when the flight lands.
Can the name board show only initials?
Yes. The board says only what you allow — your name, a company's, initials or a word you choose.
Can someone meet my parents inside the terminal?
Yes. The house arranges the airport's own meet-and-assist, who waits at the aircraft door and walks with them through immigration, baggage and customs to the sarathi. It is written into the same confirmation before you commit.
Where will the driver be standing?
Past customs, in the arrivals hall. When the flight shows landed, he sends a photograph of exactly where.

← Back to Unlyra