Terminal 2 is the long walk: the air-bridge, the immigration hall, the carousel that is always the far one, the customs line, and then the doors. On the other side of those doors, in the arrivals hall where the meeting is allowed, stands your sarathi with a board in your name — not at a kerb, not on the phone asking where you are. He has your photograph of the car and its number already on your WhatsApp; you have his. The car waits in the car park and comes to the kerb only when you are through, so you never stand beside it in the heat.
Through the final doors of the arrivals hall, your sarathi is in the line of people holding boards, his with your name on it, in the house’s type. If you would rather no board, say so: he sends his photograph and finds you by your own description. International and domestic arrivals at Terminal 2 come out at different ends of the same hall; the house knows which door your flight uses.
From the gate to the doors, an international arrival at T2 takes forty minutes on a quiet morning and well over an hour on a busy evening; the house counts two full hours of waiting from the gate for exactly this reason, and ninety minutes after a domestic landing at T2. You will not be asked to hurry.
T2 to Bandra, Juhu or Andheri is twenty to forty minutes; to BKC, Worli and Lower Parel forty to sixty by the Sea Link; to Colaba, Nariman Point and Malabar Hill sixty to ninety, by the Coastal Road when it is open; to Powai and Thane forty to seventy by the Eastern Express Highway. Your sarathi suggests the road for the hour you land.
The wait is inside the figure ninety minutes after a domestic landing, two full hours after an international one, counted from the moment the aircraft reaches the gate; the flight tracked from the city it leaves; the airport parking for the whole of that wait paid by the house. How the house waits →
The flight number, where you are going, and a name for the board. That is all. The house follows the flight from the city it leaves; a delay re-times the car at no charge; an early arrival brings it forward. The written figure reaches you before you fly and does not move. For a guest arriving from abroad, the figure is in rupees and settled by any international card through a secure link — see arriving from abroad.
For one or two guests with cases, the Innova Hycross hybrid: tall, near-silent, a boot that takes three large cases. For a family or four with luggage, the Kia Carnival. For an arrival that should be felt, a Marque car — an S-Class, a Range Rover, a Vellfire — written for the journey. The figures for each class are on the rate card; nothing is added for waiting, tolls or the airport’s parking.
Inside every written figure: the car, your sarathi, fuel, every toll, parking at both ends and GST. Nothing is added on the day, and no meter runs.
For a departure the car is at your door with time to spare for the road and the terminal — the house suggests the pickup time when it writes the figure, and it errs on the side of calm. Your sarathi carries the cases to the kerb of the departures level and does not leave until you are inside.
Reserve a Terminal 2 carFlight number, where to, a name for the board. The figure is written before you fly.