Hospital visits

To the hospital, and home again, gently.

Nobody looks forward to a hospital visit. The house makes easier the part it can: a car at the door at the hour of the appointment, a sarathi who walks you to the entrance, waits for as long as it takes, and brings you home without a word about the clock.

I

By the hour, not by the trip

An appointment runs as long as it runs. The car is held by the hour and waits through the consultation, the scan, the pharmacy — nobody watches a clock but the house.

II

The door, not the kerb

The sarathi walks with you to the entrance, carries the files and the bag, and is there when you come out. He does not come into the consultation unless you ask him to.

III

A car kind to step into

A low step and a wide door in the Carnival; a chair-height seat in the Crysta. A folding wheelchair of your own travels in the boot.

IV

The same day every week

For treatment that repeats — dialysis, chemotherapy, physiotherapy — keep it as a standing journey in My Unlyra. The car is held, and the house tells you in advance on the rare day it cannot come.

What the house is not

Not an ambulance. For a patient on a stretcher, or anyone who needs care on the way, call 108 or the hospital's own ambulance. The sarathi is courteous and careful; he is not medically trained. The house has no tie with any hospital and is paid by no one but you.

The doors the house knows

The house reaches every hospital in the city. Among those guests go to most: Kokilaben Dhirubhai Ambani Hospital, Andheri West; Lilavati Hospital, Bandra West; Breach Candy Hospital, Bhulabhai Desai Road; Tata Memorial Hospital, Parel; Jaslok Hospital, Pedder Road; P. D. Hinduja Hospital, Mahim; Nanavati Max Hospital, Vile Parle West; Sir H. N. Reliance Foundation Hospital, Girgaon. The sarathi knows where each one lets a car stop, and where it may wait.

Coming to Mumbai for treatment

People come to Mumbai from abroad for treatment, often with a family member beside them. The visas are the patient's own to arrange — India issues a medical visa to the patient and a medical attendant visa to those travelling with them. The house's part is everything on the road: met inside arrivals, taken to the hotel or the hospital, and a car for the days of the stay written as one figure. See from abroad and for the day.

For family far away

Reserving for a parent from another city or country? Choose that the journey is for someone else; the house writes to you when the sarathi has them and when they are home. For parents arriving sets out how.

Inside every written figure: the car, your sarathi, fuel, every toll, parking at both ends and GST. Nothing is added on the day, and no meter runs.

Reserve a car for an appointmentWhere, when, and roughly how long. The figure is written first.

Questions guests ask

Can the car wait during a hospital appointment?
Yes. It is held by the hour and waits through the consultation, tests and pharmacy; the figure is written before the car moves.
Is this an ambulance service?
No. For a patient on a stretcher or anyone who needs care on the way, call 108 or the hospital's own ambulance. The house carries people who can travel seated.
Can you carry a wheelchair?
A folding wheelchair or walker of your own travels in the boot. The house does not provide medical equipment.
Do you have a tie-up with any hospital?
No. The house has no arrangement with any hospital and is paid by no one but the guest.
I need the same journey every week for treatment. Can it be kept?
Yes — keep it as a standing journey in My Unlyra. The car is held each week, and the house tells you in advance on the rare day it cannot come.
Can I book a car for my father's appointment from another city?
Yes. Choose that the journey is for someone else; the house writes to you when the sarathi has him and when he is home.

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