Milan and Rome to Mumbai

From Italy, by way of anywhere.

Most guests from Milan and Rome reach Mumbai with a connection — Frankfurt, Zurich, Paris, Istanbul, Dubai or Doha — and it is the connection that goes wrong. The house follows the last leg, not the first: if a connection is missed and you are rebooked, tell the house the new flight, and the car is re-timed at no charge.

I

Which airport

The last leg into Mumbai lands at Terminal 2 of Chhatrapati Shivaji Maharaj International (BOM). Send the flight number of the last leg and the house reads the ticket.

II

The flight, watched

The house follows your last leg into Mumbai; a missed connection simply re-times the car once you send the new flight. Two full hours after an international landing and ninety minutes after a domestic one, at no charge, counted from the moment the aircraft reaches the gate.

III

Met inside arrivals

Your sarathi stands past customs with a board in your name. When the flight shows landed, he writes to you with a photograph of exactly where he stands; the car is cooled and a short walk away.

IV

Write from your own number

WhatsApp +91 81202 86868 from your Italian number. A person answers in writing between 7 AM and 11 PM India time — 2:30 AM to 6:30 PM in Milan in winter, 3:30 AM to 7:30 PM in summer — and the road is watched at every hour.

For the trade, and for the weddings

Guests from Italy come to Mumbai for textiles, fashion, design and the season of weddings. A day of showrooms and mills is simplest with one car for the day; a wedding party arriving on different flights is met by name, each of them — see weddings.

Flying timeAbout nine to eleven hours with one connection
Time in MumbaiFour and a half hours ahead in winter, three and a half in summer
LandingTerminal 2
A missed connectionSend the new flight; the car is re-timed at no charge

Inside every written figure: the car, your sarathi, fuel, every toll, parking at both ends and GST. Nothing is added on the day, and no meter runs.

Reserve the car from Milan and RomeThe flight number is enough to begin. The figure is written before you fly.

Questions guests ask

Is there a direct flight from Italy to Mumbai?
Most guests from Milan and Rome connect through a European or Gulf hub. Whichever way you come, send the flight number of the last leg; the house follows it.
What if I miss my connection?
Tell the house the new flight when you are rebooked. The car is re-timed at no charge, and the wait is counted from the new landing.
How long will the car wait at Mumbai airport?
Two full hours after an international landing and ninety minutes after a domestic one, at no charge, counted from the moment the aircraft reaches the gate — three hours and two for Command, Limousine and every Marque car — with the flight watched from take-off.
Can I pay with a card issued abroad?
Yes. The figure is written in rupees and settled through Razorpay, which accepts Visa, Mastercard and American Express cards issued abroad; your bank shows it in your own currency. Your sarathi never asks for money, a toll or a tip.
Do you need my passport?
No. A name, a number and a flight are enough. The house never asks for a document or a deposit.

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