the United States to Mumbai

From America, home or away.

From the United States it is a sixteen-hour day at the least, and most guests are not tourists: they are families coming home for a month, with children, parents and six suitcases. The house plans the car around that — the right boot, the right seats, a second car if one boot will not do — and has it at the kerb before you are through customs.

I

Which airport

Non-stop flights from Newark and every connection through London, Frankfurt, Paris, Istanbul, Dubai, Doha or Abu Dhabi land at Terminal 2 of Chhatrapati Shivaji Maharaj International (BOM). Send the flight number of the last leg.

II

The flight, watched

The house follows the last leg; a missed connection or a rebooking re-times the car once you send the new flight. Two full hours after an international landing and ninety minutes after a domestic one, at no charge, counted from the moment the aircraft reaches the gate.

III

Met inside arrivals

Your sarathi stands past customs with a board in your name. When the flight shows landed, he writes to you with a photograph of exactly where he stands; the car is cooled and a short walk away.

IV

Write from your own number

WhatsApp +91 81202 86868 from your US number. A person answers in writing between 7 AM and 11 PM India time — 8:30 PM to 12:30 PM the day before in New York in winter, 9:30 PM to 1:30 PM in summer — and the road is watched at every hour.

The children, and the luggage

Tell the house the ages of the children and it brings the right seats, checked before the car leaves for you; a stroller can be had at no charge for a child up to about three years. Tell it the number of cases, and if one boot will not take them, a second car follows with a sarathi of its own. Child seats sets out the rest.

Parents, met while you watch

Booking for parents flying from the States? Reserve in their names and yours; the house writes to you when they are with the sarathi and again when they are home — in your morning, if that is when it happens. For parents arriving.

Flying timeAbout fifteen to sixteen hours non-stop from Newark; more with a connection
Time in MumbaiNine and a half to thirteen and a half hours ahead, by coast and season
LandingTerminal 2
FamiliesChild seats, a stroller, a second car for the cases

Inside every written figure: the car, your sarathi, fuel, every toll, parking at both ends and GST. Nothing is added on the day, and no meter runs.

Reserve the car from the United StatesThe flight number is enough to begin. The figure is written before you fly.

Questions guests ask

Is there a non-stop flight from the USA to Mumbai?
Air India flies non-stop from Newark. Many guests connect through London, Frankfurt, Paris, Istanbul or the Gulf; whichever way, send the last leg and the house follows it.
Can you bring car seats for my children?
Yes. Tell the house the ages (and weights, if you know them) and the right seats are fitted and checked before the car leaves for you.
How long will the car wait at Mumbai airport?
Two full hours after an international landing and ninety minutes after a domestic one, at no charge, counted from the moment the aircraft reaches the gate — three hours and two for Command, Limousine and every Marque car — with the flight watched from take-off.
Can I pay with a card issued abroad?
Yes. The figure is written in rupees and settled through Razorpay, which accepts Visa, Mastercard and American Express cards issued abroad; your bank shows it in your own currency. Your sarathi never asks for money, a toll or a tip.
Do you need my passport?
No. A name, a number and a flight are enough. The house never asks for a document or a deposit.

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