Nairobi to Mumbai

From East Africa, with care.

Guests from Nairobi, Dar es Salaam and Kampala come to Mumbai for family, for business, and very often for treatment. The house meets each of them the same way — patiently, by name, with the first stop decided before the flight lands.

I

Which airport

Flights from Nairobi land at Terminal 2 of Chhatrapati Shivaji Maharaj International (BOM). From Dar es Salaam, Kampala or Addis Ababa, the last leg lands there too. Send the flight number and the house reads the ticket.

II

The flight, watched

The house follows the flight; a delay re-times the car without a word from you. Two full hours after an international landing and ninety minutes after a domestic one, at no charge, counted from the moment the aircraft reaches the gate.

III

Met inside arrivals

Your sarathi stands past customs with a board in your name. When the flight shows landed, he writes to you with a photograph of exactly where he stands; the car is cooled and a short walk away.

IV

Write from your own number

WhatsApp +91 81202 86868 from your Kenyan number. A person answers in writing between 7 AM and 11 PM India time — 4:30 AM to 8:30 PM in Nairobi — and the road is watched at every hour.

If you are coming for treatment

Tell the house the hospital and the hour of the first appointment. The car goes straight there or to where you are staying, the sarathi helps at the door, and the days of appointments after are written as one figure. Hospital visits sets out how.

Flying timeAbout five and a half to six hours from Nairobi
Time in MumbaiTwo and a half hours ahead of Nairobi
LandingTerminal 2
TreatmentThe hospital as the first stop, if you wish

Inside every written figure: the car, your sarathi, fuel, every toll, parking at both ends and GST. Nothing is added on the day, and no meter runs.

Reserve the car from NairobiThe flight number is enough to begin. The figure is written before you fly.

Questions guests ask

How long is the flight from Nairobi to Mumbai?
About five and a half to six hours. Mumbai is two and a half hours ahead of East Africa.
Can the car take me straight to the hospital?
Yes. Tell the house the hospital and the appointment; the sarathi helps at the door.
How long will the car wait at Mumbai airport?
Two full hours after an international landing and ninety minutes after a domestic one, at no charge, counted from the moment the aircraft reaches the gate — three hours and two for Command, Limousine and every Marque car — with the flight watched from take-off.
Can I pay with a card issued abroad?
Yes. The figure is written in rupees and settled through Razorpay, which accepts Visa, Mastercard and American Express cards issued abroad; your bank shows it in your own currency. Your sarathi never asks for money, a toll or a tip.
Do you need my passport?
No. A name, a number and a flight are enough. The house never asks for a document or a deposit.

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