The Taj Mahal Palace, Colaba stands at Apollo Bunder, facing the Gateway of India. The house delivers guests to its door and collects them from it: from Terminal 2 in sixty to ninety minutes by the Sea Link and the Coastal Road; Terminal 1 in fifty to eighty; Navi Mumbai Airport in seventy to a hundred and ten by the Atal Setu. Your sarathi knows the porte-cochère, the lane, the hour the road is slow, and the hotel’s own staff know the house’s cars. The hotel’s concierge is not involved unless you wish it — the arrangement is yours, written to you, and the house answers for it.
The porte-cochère of the Palace wing is where the house delivers you, the cases handed to the hotel’s own staff; the Tower wing has its own door on the side lane, and your sarathi asks which you would rather. Departures from the Taj are collected under the same arch, the car brought round when you are ready rather than idling on Apollo Bunder.
Your sarathi suggests the pickup time for your flight and the hour, with time inside it for the road and the terminal; the cases carried to the departures kerb; the car at the door of the hotel, not idling on the road. For arrivals, met inside the terminal with a board in your name, two hours of waiting after an international landing and ninety minutes after a domestic one inside the figure.
A guest at the Taj for a week has the same car and sarathi each day if they wish: the Gateway and the museum one morning, a lunch in Bandra, a dinner at the Trident, an evening at the NCPA — written as a day by the hour, or as single journeys from the door.
The wait is inside the figure ninety minutes after a domestic landing, two full hours after an international one, counted from the moment the aircraft reaches the gate; the flight tracked from the city it leaves; the airport parking for the whole of that wait paid by the house. How the house waits →
The Innova Hycross hybrid for one or two guests and their cases; the Mercedes E-Class or S-Class for a guest who should arrive at the Taj as the hotel would wish; the Carnival for a family; a Marque car written for an occasion. The figures by zone are on the rate card and written to you before the car moves.
Inside every written figure: the car, your sarathi, fuel, every toll, parking at both ends and GST. Nothing is added on the day, and no meter runs.
The house is not the hotel’s car service and does not claim to be. It is a house of its own that many guests of the Taj prefer to use, for the sarathi who rides with them, the figure that does not move, and the car that waits. If the hotel’s desk can serve you better on a given day, the house will say so.
Reserve a car from the TajThe flight, or the hours. The figure is written first.